We're looking for a friendly, dependable Residential Sales Support Representative to work alongside an experienced sales representative and help customers throughout the roofing process. This is a customer-focused support role with no pressure to meet sales quotas, close deals, or chase sales numbers — your sales partner handles presenting solutions and closing contracts. You'll learn the roofing business, build relationships, and, if you decide you'd like to pursue sales, build the skills and experience to take that next step.
What You'll Do
- Connect with homeowners and identify people who may need roofing services.
- Gather basic information about customer needs and share it with your sales partner.
- Coordinate appointments and help customers understand their next steps.
- Follow up with customers to answer questions or connect them with the right team member.
- Keep customer information, notes, and project details organized and updated.
- Assist with project errands, scheduling, and other details that help jobs move forward.
- Learn our roofing services, processes, and expectations for customer care.
- Represent Brown's Roofing professionally and live out our core values.
What We're Looking For
- You enjoy meeting people and making them feel comfortable.
- You like being helpful and making someone's day easier.
- You're dependable, organized, and follow through on the details.
- You take initiative and notice where help is needed.
- You're coachable and willing to learn.
- You enjoy a mix of customer interaction, teamwork, and time in the field.
- You want to contribute without the pressure of being responsible for closing sales.
What You'll Get
- Hands-on experience working alongside an experienced sales representative.
- Opportunity to grow into a sales role based on your interests, performance, readiness, and available opportunities.
- A people-focused role where you stay busy, support your team, and feel good about the service you provide.
- No sales quotas — your sales partner handles presenting and closing.
How to Apply
Click Apply Now below to fill out our short application and upload your resume. Every submission goes directly to our hiring team — we respond personally to every application that fits an open role. Questions? Call your local office (numbers in the sidebar).