Privacy Policy
Effective date: October 20, 2026
This Privacy Policy explains how Brown's Roofing LLC (“Brown's Roofing,” “we,” “us”) collects, uses and shares information when you visit brownsroofingla.com, contact us, or receive text messages from us. By using this website you agree to the practices described here.
Information We Collect
Information you give us. When you fill out a form on this website (for example, to request an inspection, contact us, sign up for text messages or apply for a job) we collect what you enter, such as your name, phone number, email address, property address, details about your roofing project, and how you prefer to be contacted. Job applications may also include work history, references and a resume.
Information collected automatically. When you browse the site, we and our service providers automatically collect technical information such as your IP address, browser and device type, pages viewed, the page that referred you, and advertising or campaign identifiers in the link you followed (for example, UTM tags or ad click IDs). This is collected through cookies, pixels and similar technologies.
How We Use Information
- To respond to your requests, schedule inspections and appointments, prepare estimates, and perform and support roofing work.
- To send you text messages you have opted in to, and emails you have requested.
- To review job applications.
- To measure how the website and our advertising perform, and to improve them.
- To protect the website from spam, fraud and abuse.
- To comply with law and enforce our Terms of Service.
Cookies, Analytics and Advertising
We use Google Analytics, Google Tag Manager, Google Ads and the Meta (Facebook) Pixel to understand how visitors use the site and to measure and improve our advertising. These providers may set cookies and collect information about your visit. When you submit a request form, contact details may be shared with Google in a protected (hashed) form to measure whether our ads led to the request. We also use Cloudflare Turnstile to block automated spam, and embedded Google Maps on some pages.
You can block or delete cookies in your browser settings. You can manage Google ad personalization at adssettings.google.com, opt out of Google Analytics with the Google Analytics opt-out add-on, and manage Meta ad preferences in your Facebook or Instagram account settings.
Text Messaging (SMS)
If you opt in to texts from Brown's Roofing, we use your mobile number only to send messages about your project, appointments and scheduling. We do not sell, rent or share your mobile number or text-messaging consent with third parties or affiliates for their marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Reply STOP to opt out at any time.
How We Share Information
We do not sell your personal information. We share it only as follows:
- Service providers who work on our behalf, such as website hosting, customer-management and scheduling software, form-processing, messaging, and spam-prevention providers. They may use the information only to provide services to us.
- Analytics and advertising providers as described under “Cookies, Analytics and Advertising.”
- Third-party tools you choose to use, such as our instant-quote tool or financing partners, which receive the information you enter into them and handle it under their own privacy policies.
- Legal and safety reasons, when required by law or to protect the rights, property or safety of Brown's Roofing, our customers or others.
- Business transfers, if Brown's Roofing is involved in a merger, acquisition or sale of assets.
None of these categories includes sharing your mobile number or text-messaging consent for anyone else's marketing, as described in the Text Messaging (SMS) section.
Data Retention
We keep information for as long as needed to serve you, maintain project, warranty and business records, and meet legal obligations, and then delete or de-identify it.
Security
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
- Texts: reply STOP to any message to opt out, or HELP for help.
- Emails: use the unsubscribe link in any marketing email.
- Access, correction and deletion: contact us using the details below to ask what information we hold about you, or to correct or delete it. We may need to keep certain records where the law requires it.
Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from them.
Links to Other Websites
This site links to other websites, such as manufacturer, review and social media sites. Their privacy practices are governed by their own policies, not this one.
Changes to This Policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact Us
Brown's Roofing LLC
1406 Royal Ave, Monroe, LA 71201
Phone: (318) 329-6579
Email: marketing@brownsroofingla.com